Privacy Policy for Accuna

1. Who We Are

Accuna is operated by Accuna s.r.o., a company registered in Czech Republic.

2. What Data We Collect

Personal Information

• Name and contact details (email, phone number)
• Professional information (accounting firm details, client relationships)
• Account credentials (encrypted passwords)

Business Data

• Financial documents and invoices
• Client records and communications
• Task and project information
• File uploads and document submissions

Technical Data

• Device information and IP addresses
• App usage analytics
• Error logs and performance data

3. How We Use Your Data

We use your information to:

• Provide accounting and client management services
• Enable communication between accountants and clients
• Process and store financial documents securely
• Send notifications and reminders
• Improve our app functionality
• Comply with legal and regulatory requirements

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Contract performance: To provide our accounting services
• Legitimate interests: To improve our services and ensure security
• Legal compliance: To meet accounting and tax regulations
• Consent: For marketing communications (where applicable)

5. Data Security

Encryption and Storage

• All data is encrypted both in transit and at rest
• Documents and files are stored securely on Google Cloud Platform
• We use industry-standard security measures including SSL/TLS encryption
• Access controls ensure only authorized personnel can access data

Google Cloud Security

• Our data is hosted on Google Cloud Platform in EU regions
• Google Cloud complies with GDPR and international security standards
• Regular security audits and monitoring are performed

6. Data Sharing

We may share your data with:

• Your clients/accountants: As necessary for the accounting relationship
• Google Cloud: Our hosting provider (under strict data processing agreements)
• Legal authorities: When required by law or to protect our rights
• Service providers: Third-party services that help us operate (under strict confidentiality agreements)

We never sell your personal data to third parties.

7. Data Retention

• Account data: Retained while your account is active
• Financial documents: Retained as required by Czech accounting laws (typically 5-10 years)
• Communication logs: Retained for 3 years
• Technical data: Retained for 2 years

8. Your Rights Under GDPR

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Object: Object to processing based on legitimate interests
• Withdraw consent: For processing based on consent

To exercise these rights, contact us at jiri.jancik@accuna.cz.

9. International Transfers

Your data may be transferred outside the EU when:

• Using Google Cloud services (with appropriate safeguards)
• Providing support services

All transfers comply with GDPR requirements and include appropriate safeguards.

10. Cookies and Tracking

We use essential cookies for:

• User authentication and session management
• Security and fraud prevention
• App functionality

We do not use tracking cookies for advertising purposes.

11. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or app notification.

12. Complaints

If you have concerns about how we handle your data, you can:

• Contact us directly at jiri.jancik@accuna.cz
• File a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů)

13. Contact Us

For any privacy-related questions or requests: